When Medscheme faced operational bottlenecks and potential service breaches due to shortened implementation timelines, Cogent’s automation reduced our cycle from months to mere days.
Hyper-Automation Team
0
DAYS
Previous Timeline
6.4
DAYS
New Timeline
0X
EFFICIENCY
Speed Increase
Slide
We needed to ensure that timeous and real-time processing of claims was not impacted. The solution completed massive transaction volumes automatically, preventing service failures.
High-Volume Transaction Hub
24/7
Processing
Uptime
0%
Error
Rate
97,000+
Transactions
Automated
Slide
Email Service Orchestration has improved the healthcare provider experience by accelerating response times and ensuring high-touch service is delivered by suitable agents, evidenced by positive customer feedback.
Provider Experience Nexus
60,000+
EMAILS PER
MONTH
0%
FASTER HANDLING
TIME
0%
WORKFLOW
IMPROVEMENT
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The data speaks for itself. Stop observing the revolution and start leading it.
